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Live and On-Demand Webinars by Design Leaders

Learn from Global Design Leaders

Get advice and insights from design masters through our webinar series.

How to Design for Civic Life

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Whitney Quesenbery, Director, Center for Civic Design

Civic design identifies and fills gaps at the intersection of people and policy. It starts from skills in research, plain language, accessibility, interaction, service, and information design and uses them to make the government responsive and invite participation from everyone.

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Whitney Quesenbery, Director of the Center for Civic Design, will look at what we can learn from civic design and how we can apply it to any form of user experience.

In this 1-hour Master Class, you’ll learn:

  • Why “democracy is a design problem” and what one looks like in the real world and in analytics.
  • How to create content for humans–and meet the challenge of reading and civic literacy gaps and structure information in bites, snacks, and meals.
  • Ways to use visual presentation to make complex information approachable.
  • How to design micro-journeys to make every interaction an invitation to participation.
  • How user research and design can shape the implementation of policy.

Whether you are interested in working in government, civic tech, civil reform or you are just curious about what it means to think about democracy as a design problem, this Master Class is for you.

You’ll leave with insights on the differences and similarities between commercial and policy-focused design that you can use to make your own work reach a broader audience.

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04:00 PM (UTC +00:00)

How to Create Actionable User Journey Maps

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Kelly Jura, Vice-President, Brand & User Experience at ScreenPal

Creating a user journey map from scratch can be a daunting process, however it’s a highly valuable skill and tool to possess for a better understanding of the user experience. Building on the foundations from her first Master Class, User Journey Mapping for Better UX, Kelly will lead an interactive, step-by-step process of creating a B2C user journey map using a persona and sample data.

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In this one-hour Master Class, you’ll learn:

  • How to construct a user journey map from scratch.
  • How to define the stages, goals, touchpoints, channels, challenges and emotions.
  • How to identify moments of truth that make or break the experience for users.
  • What you need in order to create actionable and impactful journey maps.

This Master Class is for anyone who is interested in better understanding the user journey mapping process to improve the experience for end users.

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04:00 PM (UTC +00:00)

How To Craft Immersive Experiences in XR

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Mia Guo, Senior Product Designer, Magic Leap

UX design plays a pivotal role in XR. A user-centred design approach is the difference between an immersive and enjoyable experience and a poor and uncomfortable one. Discover how effective UX design in extended reality (XR) is paving the way for seamless, intuitive, and engaging virtual and mixed reality experiences.

During this webinar, Mia Guo, senior UX designer at Magic Leap, will show you innovative approaches and strategies to enhance the user experience and functionalities of XR products. Learn about the VR/AR design process, the unique opportunities presented by the industry and how to delight users with your designs.

In this one-hour Master Class, you’ll learn:

  • How to use design thinking in three dimensions.
  • The design process of VR/AR and how to implement it.
  • How to educate and learn from first time VR/AR users.
  • Design opportunities in VR/AR industry.

Take this opportunity to get into the world of UX for XR and learn from a leader in the field. Whether you're a seasoned designer looking to expand your skillset or a curious enthusiast eager to dive into this cutting-edge field, this Master Class is a great place to start.

Even if you can't attend live, register to gain access to a recording that you can watch at any time after the broadcast.

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04:00 PM (UTC +00:00)

Get A Certificate of Participation

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You’ll get a certificate after every Master Class Webinar you attend. Use your Master Class Certificate to showcase that you got advice and insights from design masters through our webinar series.

Prove to managers and clients that you're committed to continuously upskilling yourself.

On-Demand Master Classes

Watch our Master Class webinar series on demand.


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Frequently Asked Questions

Why aren’t the Master Class webinars free of cost for members?

While the Master Class webinars aren’t free, they are open to both members and non-members of Interaction Design Foundation. While non-members pay $50 per webinar, members pay only $5. We charge this nominal fee to cover a few costs associated with producing the webinars, including:

  • The cost of using Zoom as our webinar partner. Zoom is one of the most reliable webinar hosting platforms, but it’s also one of the most expensive. We chose quality over affordability to bring you a better viewing experience, and the nominal fee we charge helps us cover these costs, without making the webinars expensive.

  • Along with the cost of Zoom, we also cover webinar costs associated with servers, payment gateways and code maintenance. In fact, 40 cents off every dollar in a transaction goes towards just the payment gateway alone!

Charging this small fee goes a long way in helping us cover these costs and enables us to continue to bring you high-quality content with the best experts.

Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
I’m a member, but when I try to register for the Master Class webinar, I’m being charged the non-member price. How can I get the discounted price for members?
Please double-check the email address you are using to register for the webinar. You must be logged into your IxDF account in order to avail the special member price.

If you use another email address, our system will not recognize you as a member. As long as you’re using the correct email address as a member, you will receive the special member price.
I just signed up for a Master Class webinar—what's next?
Once you register, you’ll receive an email from Zoom, our webinar partner. This email contains the link you’ll need to join the Master Class webinar during the broadcast.

This email is sent from noreply@zoom.us so if you can’t locate it in your inbox, please check your Spam folder. If you still cannot locate this email, please reach out to mads.soegaard@interaction-design.org and we'll help you out!
I signed up for a Master Class webinar which aired recently, but I cannot find the recording in my email inbox. What can I do?
The email with the recording is sent automatically to all registrants. However, because it contains links, it might get blocked by your spam filters.

In case you have not received it, please search your Spam for an email from mads.soegaard@interaction-design.org received on the date of the webinar in question. If you still cannot locate it, please send an email to this very same email address and we will help you!
I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
Some of our past Master Classes are available on-demand at https://www.interaction-design.org/master-classes We’re constantly working to make recent Master Classes available on demand, so you can keep checking this page for new additions!
I’m a member, but I cannot see all the Master Classes I purchased on my profile. How can I find the ones that are missing?
Many of the past Master Classes have been edited and uploaded to our platform so that our members can view them conveniently in one place.

After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.