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UX Master Classes

Design For Agile: Common Mistakes And How To Avoid Them

Webinar with Laura Klein, Principal - Users Know and Senior Design Educator - IxDF
Watch on demand
Watch on demand
$50 standard price
$50 $5 special member price
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The Agile approach emerged when conventional product development processes were too slow, rigid and laborious to keep up with business and market needs. Over time, Agile grew wildly popular and fragmented into many different methodologies, and as a result, Agile processes vary widely from company to company. Moreover, a glut of consulting firms and certification programs have further muddied the waters when it comes to defining—or even describing—what Agile is.

Maybe you’re a designer who wants to learn how to work well in an Agile team. Or maybe you facilitate an Agile process and you want to learn how to integrate UX with it effectively. Or, maybe you work in a tech role on cross-functional projects, or perhaps, you’ve had bad experiences working with teams that called themselves Agile.

Whichever the case, you’ll need to know which Agile-oriented team structures can create the best environments for design, and how you can integrate design into various Agile variations. In doing so, you’ll also encounter anti-patterns that can make Agile very difficult, and how you can avoid them to create a healthier, happier product development process.

In this Master Class webinar, Laura Klein will show you:

  • Why companies don’t always reap the expected benefits from their big Agile transformations
  • Common anti-patterns in Agile, how to avoid them, and how to correct them
  • Related methodologies like Lean Startup, Kanban, Extreme Programming—and how they can integrate with UX processes
  • How to adjust your design and research processes to fit comfortably with Agile environments
  • Practical design techniques that you can use in most Agile variations
  • Where Agile and UX deliverables differ from each other—and where they don’t

Through this Master Class webinar, you’ll understand what Agile is supposed to be, and how to recognize when it isn’t working like it’s supposed to. You’ll connect this knowledge with familiar design and research processes, thus preparing yourself to work comfortably with a wide variety of product development teams and processes.

This Master Class webinar is best suited for:

  • Experienced designers who want to expand their skillset
  • Anyone with a background in tech or product development
  • Product Managers who wish to improve Agile processes
  • Engineers and developers who want to learn how Agile projects can integrate with UX

Even if you cannot attend this webinar live, register to get access to a recording that you can watch anytime afterwards!


Laura Klein
Laura Klein, Principal - Users Know and Senior Design Educator - IxDF

Laura fell in love with technology when she saw her first user research session over 20 years ago. Since then, she’s worked as an engineer, user experience designer, and product manager in Silicon Valley for companies of all sizes.

Laura has written two books for product managers, designers, and entrepreneurs, Build Better Products (Rosenfeld Media ’16) and UX for Lean Startups (O’Reilly Media ’13). She is a frequent speaker at tech conferences, including SXSW, Lean Startup Conference, and Mind the Product. Laura also hosts a podcast with Kate Rutter, called What Is Wrong With UX.

Laura is currently Principal at Users Know, a UX design consultancy, and a Senior Design Educator at Interaction Design Foundation.

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standard price
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Student, Professional and Company members of the Interaction Design Foundation enjoy a discounted member price:

$50 $5
special member price

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Organized by the Interaction Design Foundation

UX Master Classes

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Frequently Asked Questions

Why aren’t the Master Class webinars free of cost for members?

While the Master Class webinars aren’t free, they are open to both members and non-members of Interaction Design Foundation. While non-members pay $50 per webinar, members pay only $5. We charge this nominal fee to cover a few costs associated with producing the webinars, including:

  • The cost of using Zoom as our webinar partner. Zoom is one of the most reliable webinar hosting platforms, but it’s also one of the most expensive. We chose quality over affordability to bring you a better viewing experience, and the nominal fee we charge helps us cover these costs, without making the webinars expensive.

  • Along with the cost of Zoom, we also cover webinar costs associated with servers, payment gateways and code maintenance. In fact, 40 cents off every dollar in a transaction goes towards just the payment gateway alone!

Charging this small fee goes a long way in helping us cover these costs and enables us to continue to bring you high-quality content with the best experts.

Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
I’m a member, but when I try to register for the Master Class webinar, I’m being charged the non-member price. How can I get the discounted price for members?
Please double-check the email address you are using to register for the webinar. You must be logged into your IxDF account in order to avail the special member price.

If you use another email address, our system will not recognize you as a member. As long as you’re using the correct email address as a member, you will receive the special member price.
I just signed up for a Master Class webinar—what's next?
Once you register, you’ll receive an email from Zoom, our webinar partner. This email contains the link you’ll need to join the Master Class webinar during the broadcast.

This email is sent from noreply@zoom.us so if you can’t locate it in your inbox, please check your Spam folder. If you still cannot locate this email, please reach out to mads.soegaard@interaction-design.org and we'll help you out!
I signed up for a Master Class webinar which aired recently, but I cannot find the recording in my email inbox. What can I do?
The email with the recording is sent automatically to all registrants. However, because it contains links, it might get blocked by your spam filters.

In case you have not received it, please search your Spam for an email from mads.soegaard@interaction-design.org received on the date of the webinar in question. If you still cannot locate it, please send an email to this very same email address and we will help you!
I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
Some of our past Master Classes are available on-demand at https://www.interaction-design.org/master-classes We’re constantly working to make recent Master Classes available on demand, so you can keep checking this page for new additions!
I’m a member, but I cannot see all the Master Classes I purchased on my profile. How can I find the ones that are missing?
Many of the past Master Classes have been edited and uploaded to our platform so that our members can view them conveniently in one place.

After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.