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UX Master Classes

How to Design for Discoverability

Webinar with Niwal Sheikh, Product Design Lead, Netflix
Watch on demand
Watch on demand
$50 standard price
$50 $5 special member price
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Are you struggling to design products that cater to diverse user needs and preferences? Designing for discoverability is becoming increasingly important in a world where competition is high, and options are endless. But how can you create a robust system that helps users find what they're looking for?

In this Master Class, Niwal Sheikh, Product Design Lead at Netflix, will talk about how to design for discoverability, taking inspiration from successful organizations like Netflix and Disney+. We'll examine psychological concepts such as the Paradox of Choice and Analysis Paralysis to understand how users make decisions and how you can design for their needs.

You'll learn practical strategies for designing an ever-expanding application, catering to both broad and niche user groups and integrating discoverability into your technological solutions.

In this Master Class, you'll learn:

  • The importance of designing for discoverability in today's user-based entertainment landscape (with examples from Netflix, TikTok, Youtube, and more).
  • Key considerations for designing for discoverability, such as user psychology, user testing, and data analysis.
  • Strategies to create a robust system that caters to a diverse range of users.
  • Case studies and best practices from successful organizations.
  • Practical tips for integrating discoverability into your design process.

Join us to learn how to design products that not only meet user needs, but also help them find what they're looking for.


Niwal Sheikh
Niwal Sheikh, Product Design Lead, Netflix

Niwal Sheikh's love for design started during her childhood, where she explored various creative mediums. Growing up as an immigrant with a South Asian background, Niwal shifted from studying Environmental Science in university to pursue a career in design. She is passionate about creating accessibility in the design and technology industries, and has worked as a product designer in both health services and financial technology, for large enterprise banks and startups alike.

As a mentor, Niwal coaches aspiring designers on portfolio work, interview skills, and career development. She has also shared her expertise as a speaker at events such as ReThink and ExperienceXD, and consults with various organizations on the best design practices.

Currently, Niwal works as a product designer at Netflix and is excited to explore the entertainment and media industries.

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standard price
Watch now

Student, Professional and Company members of the Interaction Design Foundation enjoy a discounted member price:

$50 $5
special member price

Sign up for a membership or log in to save on all Master Classes!

Get A Certificate of Participation

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You’ll get a certificate after every Master Class Webinar you attend. Use your Master Class Certificate to showcase that you got advice and insights from design masters through our webinar series.

Prove to managers and clients that you're committed to continuously upskilling yourself.

Organized by the Interaction Design Foundation

UX Master Classes

Get advice and insights from design masters through our webinar series. Learn more about how we are revolutionizing design education worldwide

Frequently Asked Questions

Why aren’t the Master Class webinars free of cost for members?

While the Master Class webinars aren’t free, they are open to both members and non-members of Interaction Design Foundation. While non-members pay $50 per webinar, members pay only $5. We charge this nominal fee to cover a few costs associated with producing the webinars, including:

  • The cost of using Zoom as our webinar partner. Zoom is one of the most reliable webinar hosting platforms, but it’s also one of the most expensive. We chose quality over affordability to bring you a better viewing experience, and the nominal fee we charge helps us cover these costs, without making the webinars expensive.

  • Along with the cost of Zoom, we also cover webinar costs associated with servers, payment gateways and code maintenance. In fact, 40 cents off every dollar in a transaction goes towards just the payment gateway alone!

Charging this small fee goes a long way in helping us cover these costs and enables us to continue to bring you high-quality content with the best experts.

Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
I’m a member, but when I try to register for the Master Class webinar, I’m being charged the non-member price. How can I get the discounted price for members?
Please double-check the email address you are using to register for the webinar. You must be logged into your IxDF account in order to avail the special member price.

If you use another email address, our system will not recognize you as a member. As long as you’re using the correct email address as a member, you will receive the special member price.
I just signed up for a Master Class webinar—what's next?
Once you register, you’ll receive an email from Zoom, our webinar partner. This email contains the link you’ll need to join the Master Class webinar during the broadcast.

This email is sent from noreply@zoom.us so if you can’t locate it in your inbox, please check your Spam folder. If you still cannot locate this email, please reach out to mads.soegaard@interaction-design.org and we'll help you out!
I signed up for a Master Class webinar which aired recently, but I cannot find the recording in my email inbox. What can I do?
The email with the recording is sent automatically to all registrants. However, because it contains links, it might get blocked by your spam filters.

In case you have not received it, please search your Spam for an email from mads.soegaard@interaction-design.org received on the date of the webinar in question. If you still cannot locate it, please send an email to this very same email address and we will help you!
I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
Some of our past Master Classes are available on-demand at https://www.interaction-design.org/master-classes We’re constantly working to make recent Master Classes available on demand, so you can keep checking this page for new additions!
I’m a member, but I cannot see all the Master Classes I purchased on my profile. How can I find the ones that are missing?
Many of the past Master Classes have been edited and uploaded to our platform so that our members can view them conveniently in one place.

After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.